§ 1. Validity and duration of a rental agreement

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The contract is deemed concluded as soon as the chalet has been ordered and confirmed. Receipt of the deposit is binding for the booking. The conclusion of the rental agreement obliges the contracting parties to fulfill the contract, regardless of the duration for which the contract is concluded. The rental agreement begins on the day of arrival with the handover of the keys and ends on the day of departure with the return of the keys.

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§ 2. Cancellation of travel

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The guest may withdraw from the contract at any time before the day of arrival. In this case, mal Meer sehen loses the entitlement to the rental price, but claims the following flat-rate cancellation fees:

Our cancellation conditions:

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• up to 3 months before arrival: 15% of the rental price

• up to 2 months before arrival: 50% of the rental price

• up to 1 month before arrival: 75% of the rental price

• less than 1 month before arrival: 90% of the rental price

• on the day of arrival: 100% of the rental price

  • plus rebooking fees for cancellations and rebookings in the amount of a one-time flat rate of €20

 

We recommend taking out travel cancellation insurance.

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§ 3. Payment terms

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Upon receipt of the written booking confirmation, a deposit of 20% of the rental price is due within 5 days. The remaining balance is payable 6 weeks (45 days) before the start of the trip. In the case of short-term bookings, the full amount is due immediately upon receipt of the booking confirmation.

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§ 4. Arrival and departure

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On the day of arrival, the chalet is available from 3:00 p.m.

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On the day of departure, the chalet must be vacated by 10:00 a.m.

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The landlord reserves the right to charge for late departures.

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The chalet must be left broom-clean on the day of departure. Dishes, glasses, etc. must be cleaned and put away, trash bins emptied, and the refrigerator cleared out.

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The inventory must be treated with care and is intended solely for use within the chalet. Rearranging furnishings, especially beds, is prohibited. The tenant is also liable for the fault of accompanying persons. Damage caused by force majeure is excluded. In the event of use of the chalet in breach of contract, such as subletting, over-occupancy, disturbance of domestic peace, etc., as well as in the event of non-payment of the full rental price, the contract may be terminated without notice. The rent already paid remains with the landlord.

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If liability insurance exists, the damage must be reported to the insurance company. The landlord must be informed of the name and address as well as the insurance policy number of the insurer.

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§ 5. Pets

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The accommodation of pets of any kind in the chalet is only permitted with prior written consent of the provider. If animals are accommodated without prior consent, the provider may charge a cleaning fee of up to €100 (net).

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Dogs are not allowed on the beds!

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A maximum of 2 dogs is permitted.

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The owner must ensure that the dog does not relieve itself on the garden property.

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If one dog or a maximum of two dogs are brought along, the tenant is obliged to remove dog hair or animal hair and any residue before departure, even if a final cleaning has been booked or is included in the rental price.

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§ 6. Stay

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The rented chalet may only be used by the persons listed in the booking. If the chalet is used by more persons than agreed, a separate fee must be paid for these persons, which is determined in the rental price. In this case, the landlord also has the right to terminate the rental agreement without notice.

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Subletting and transfer of the chalet to third parties is not permitted. The rental agreement may not be transferred to third parties.

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The tenant agrees to the General Terms and Conditions. This agreement is given upon payment.

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In the event of violations of the GTC or the house rules, the landlord is entitled to terminate the rental relationship immediately and without notice. There is no legal entitlement to a refund of the rent or compensation.

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§ 7. Smoking ban

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Smoking is strictly prohibited inside the chalets. Smoking is only permitted outdoors. The ashtrays provided in the outdoor area must be used for the disposal of cigarette butts.

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In the event of violations, the provider may charge a cleaning fee of up to €100.00 (net).

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§ 8. Security deposit

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Upon booking, a security deposit of at least EUR 100 will be stated. This must be paid together with the remaining rent in accordance with the rental agreement. The refund will be transferred back after the guest’s departure. This requires inspection by the cleaning staff.

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§ 9. Utilities / additional services

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Utility costs for gas, water, and electricity are included in the rental price unless otherwise stated for the property and in the rental agreement.

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If utility costs are disproportionately high (e.g. gas bottle is empty after only a few days), the tenant shall bear the costs.

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§ 10. Complaints regarding the cleaning condition

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Complaints must be reported immediately upon arrival. If arrival takes place outside office hours, the tenant waives the right to complain regarding cleaning.

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Complaints must generally be made in writing and must be reported immediately to the owner. Complaints made during or after departure will not be accepted. The tenant is obliged to treat the chalet with care and to leave it in a tidy and broom-clean condition upon departure. In the case of insects in the chalet or its surroundings, neither the agent, the landlord, nor the owner can be held responsible. The agent, landlord, and owners of the chalet assume no liability.

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§ 11. Use of an Internet connection via WLAN

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§ 11.1. Permission to use an Internet connection via WLAN

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The landlord provides an Internet connection via WLAN in the holiday property. The landlord permits the tenant to use the WLAN Internet access for the duration of the stay in the holiday property.

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The tenant is not entitled to allow third parties to use the WLAN.

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The landlord does not guarantee the actual availability, suitability, or reliability of the Internet connection for any purpose. The landlord is entitled at any time to allow additional users to use the WLAN in whole or in part or temporarily, and to restrict or exclude the tenant’s access in whole or in part or temporarily if the connection is or has been misused unlawfully, insofar as the landlord must fear being held liable as a result and cannot prevent this within a reasonable time using customary and reasonable effort.

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The landlord reserves the right, in particular, to block access to certain websites or services via WLAN at any time and at its reasonable discretion (e.g. sites glorifying violence, pornographic or fee-based sites).

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§ 11.2. Access data

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Use is secured by access protection. The access data (login and password) may not be passed on to third parties under any circumstances. If the tenant wishes to grant third parties access to the Internet via WLAN, this requires the prior written consent of the landlord and the documented acceptance of the regulations of this user agreement by the third party by signature and full identification. The tenant undertakes to keep the access data confidential. The landlord has the right to change access codes at any time.

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§ 11.3. Risks of WLAN use, limitation of liability

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The tenant is informed that the WLAN only provides access to the Internet; virus protection and a firewall are not available. Data traffic generated using the WLAN is unencrypted and may therefore possibly be viewed by third parties. The landlord expressly points out that there is a risk that malware (e.g. viruses, trojans, worms, etc.) may reach the tenant’s device when using the WLAN. Use of the WLAN is at the tenant’s own risk. The landlord assumes no liability for damage to the tenant’s digital media resulting from use of the Internet access, unless the damage was caused intentionally or by gross negligence on the part of the landlord and/or its agents.

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§ 11.4. Responsibility and indemnification

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The tenant is responsible for the data transmitted via WLAN, the paid services used via it, and any legal transactions concluded. If the tenant visits fee-based websites or enters into obligations, the resulting costs shall be borne by the tenant. The tenant is obliged to comply with applicable law when using the WLAN.

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In particular, the tenant shall:

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not use the WLAN to access or distribute immoral or illegal content;
not unlawfully reproduce, process, or make accessible copyrighted material, particularly in connection with the use of file-sharing programs;
observe applicable youth protection regulations;
not send or distribute harassing, defamatory, or threatening content;
not use the WLAN to send mass messages (spam) and/or other forms of unauthorized advertising.

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§ 12. Written form

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No agreements other than those set out in this contract exist. No verbal agreements have been made. The General Terms and Conditions are accepted upon transfer of the deposit.

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§ 13. Severability clause

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Should one or more provisions of these GTC be or become invalid, this shall not affect the validity of the remaining provisions. The invalid provision shall be replaced by a provision that comes closest to the economic purpose of the invalid provision.

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§ 14. Place of jurisdiction

For any disputes arising from the contractual relationship, the local court (Amtsgericht) of Brühl shall have jurisdiction.

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§ 15. No liability for unforeseen events

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We assume no liability for unforeseen events.